For plumbing companies across the UK, efficiency and customer satisfaction are the bedrock of a thriving business. From emergency call-outs to scheduled installations, every minute counts. While skilled technicians and quality tools are essential, one often-overlooked game-changer is GPS tracking technology.
Once the domain of large logistics firms, GPS tracking is now a must-have for plumbing businesses looking to optimise operations, boost safety, and deliver an exceptional customer experience.
At BORIS Software, we understand the unique challenges plumbing companies face when managing mobile teams and vehicle fleets. That’s why our Workforce Management solution, complete with GPS & Fleet Management capabilities, is designed to help you run your business smarter and more efficiently.
What Is GPS Tracking?
GPS (Global Positioning System) tracking uses satellites to pinpoint the real-time location of an object—like your plumbing vans or mobile teams. The data is fed into a central platform, offering powerful features such as route optimisation, real-time tracking, and geofencing.
Why GPS Tracking Is Essential for UK Plumbing Businesses
GPS tracking offers far more than just knowing where your vans are. Here’s how it can transform your plumbing operation:
✅ Happier Customers with Accurate ETAs
Plumbing emergencies require fast response times. GPS tracking enables dispatchers to provide accurate estimated times of arrival, reducing customer anxiety. You can even let customers track your vans in real time—a surefire way to impress and retain clients.
✅ Lower Labour Costs
By reducing time spent in traffic or on inefficient routes, GPS tracking helps your team complete jobs faster. This minimises overtime costs and helps your business stay on budget.
✅ Significant Fuel Savings
Optimised routing cuts down on unnecessary mileage and idle time. Over time, these savings on fuel expenses can significantly impact your bottom line.
✅ Smarter Dispatching
With real-time visibility of all vehicles, dispatchers can quickly assign the nearest available plumber to urgent jobs. This boosts response times while freeing up your office staff to focus on other priorities.
✅ Improved Lone Worker Safety
For plumbers working alone—especially outside standard hours—GPS tracking offers critical safety support. If communication is lost, their last known location and route history are instantly accessible.
✅ Proactive Fleet Health & Compliance
GPS systems help monitor vehicle performance and usage. Combine this with regular digital audits to maintain roadworthiness and meet industry standards. You’ll reduce unexpected breakdowns and remain compliant with ease.
Introducing BORIS: Your Partner in Plumbing Business Management
BORIS Software takes GPS tracking to the next level—offering an all-in-one platform for managing people, vehicles, and compliance. Here’s how we help plumbing businesses like yours work smarter, not harder:
📍 Comprehensive GPS & Fleet Tracking
- Monitor both your vans and your people in real time.
- Access live maps, speed and mileage data, and full route histories.
- Assess ETAs using traffic conditions and distance-to-site data.
🛡 Enhanced Team Safety
- GPS location and route data supports lone worker safety protocols.
- Quickly identify plumber locations in emergencies.
🚐 Optimised Fleet Management
- Use geofencing to track site access and create virtual boundaries.
- Categorise vehicles and customise tracking hours to gain tailored insights.
📝 Digital Vehicle Audits
- Create bespoke digital forms to monitor vehicle condition and contents.
- Use vehicle diagrams to mark damage or highlight areas needing repair.
- Audit vehicle status during team transfers or shift changes.
🔧 Proactive Maintenance & Compliance
- Track each vehicle’s full service history and technical specifications.
- Set up automated maintenance cycles for MOTs, servicing, and inspections using our PPM (Planned Preventative Maintenance) module.
- Use compliance reporting tools to meet regulatory requirements effortlessly.
📲 Seamless Digital Operations
- Manage timesheets, clock-ins, expenses, and holidays all within BORIS.
- Digital forms and reports are instantly uploaded to a secure host portal.
- Streamline admin, saving over 10 hours per week and cutting costs by 20%+.
🌐 Flexible, Accessible & Scalable
- Use BORIS on iOS, Android, or any web browser—anytime, anywhere.
- Scalable and customisable to fit your business, no matter its size.
The Road Ahead
For plumbing companies committed to operational excellence, GPS tracking is no longer optional—it’s essential. By adopting tools like BORIS, you can:
- Improve service response times
- Boost customer satisfaction
- Enhance worker safety
- Reduce operating costs
- Simplify compliance and fleet management
Ready to Lead the Way in Plumbing Efficiency?
If you’re ready to revolutionise your plumbing operations with cutting-edge GPS tracking, BORIS Software is your perfect partner.
Book a free demo today and see how BORIS can simplify every step—keeping your teams safer, your customers happier, and your business ahead of the competition.
