BORIS vs Joblogic
Which UK Field Service Management Software Fits Your Business?
Joblogic is one of the largest field service management platforms in the UK, renowned for strong job scheduling and reliable integrations with accounting systems like Sage, Xero, and QuickBooks.
However, Joblogic acquired its compliance offering (Clik) as a bolt-on to its core platform. For organisations in regulated industries—where compliance must be woven into every workflow—this acquisition-based approach creates friction: separate systems, duplicate data entry, and compliance that feels like a checkbox exercise.
BORIS has taken the opposite approach. Built compliance-first in 2006, BORIS treats compliance as the foundation of the entire system. Every workflow, template, form, and report is designed to protect your business and simplify the evidence you need to prove it.
At a Glance
| Aspect | BORIS | Joblogic |
|---|---|---|
| Compliance Philosophy | Native (since 2006) | Acquired (Clik add-on) |
| Ideal For | Regulated industries | General job scheduling |
| Key Strength | Compliance workflows | Accounting integrations |
| Starting Price | Free (Freemium) | Request quote |
| Setup Time | 14 days (Professional) | Varies |
| Specialisation | Fire safety, pest, utilities, healthcare | Broad FSM coverage |
Feature Comparison
| Feature | BORIS | Joblogic | Notes |
|---|---|---|---|
| Live Drawing (Floor Plan Markup) | Yes (colour-coded pins) | No | BORIS unique: upload plans, mark defects with status indicators |
| PAS 79 Fire Risk Assessment | Yes (PAS 79-1 & 79-2) | Limited | BORIS native FRA module; Joblogic has no dedicated fire workflows |
| Native Compliance Workflows | Yes (built-in since 2006) | Partial (acquired Clik) | Deep integration vs surface-level acquisition |
| Pricing Engine | Yes (matrix-based costing) | Limited | BORIS: dynamic pricing rules; Joblogic: basic |
| NFC/QR Asset Tagging | Yes | Limited | BORIS: track assets in real time |
| Freemium Tier | Yes (free mobile capture) | No | BORIS: start free, scale as you grow |
| Bespoke Templates | 3 included free (Professional) | Extra cost | BORIS includes custom form setup; Joblogic charges |
| Client Portal | Yes | Yes | Both offer job transparency to clients |
| Fleet Management | Yes (automated reminders) | Yes | BORIS: maintenance scheduling built-in |
| Job Scheduling & Resource Planning | Yes (skill/cert matching) | Yes (strong) | Both solid; Joblogic slightly broader ecosystem |
| Accounting Integrations | Xero | Sage, Xero, QuickBooks | Joblogic advantage for multi-accounting systems |
| Mobile App | Yes (iOS, Android, offline) | Yes (reported stability issues) | Both mobile-first; BORIS well-documented offline mode |
| CRM | Yes (Pro & Enterprise tiers) | Yes | Both offer customer relationship tools |
| Planned Preventive Maintenance (PPM) | Yes (automated scheduling) | Yes | Both strong in maintenance automation |
| Pest Control Module | Yes (dedicated module) | No dedicated module | BORIS built-in; Joblogic requires workarounds |
Where BORIS Wins
1. Compliance Is Native, Not Bolted On
Joblogic’s acquisition of Clik brought compliance capabilities into their ecosystem, but integration remains surface-level. When compliance is acquired rather than built in, workflows often don’t flow naturally. Data can remain siloed. Compliance becomes a separate tool that your team has to learn and maintain as a separate system.
BORIS was designed compliance-first from inception in 2006. This means integrated workflows—when your team captures evidence on site (photos, measurements, defects), that data automatically populates compliance dashboards, action logs, and audit reports. No duplicate data entry. Compliance as core, not afterthought.
2. Live Drawing: Unique Competitive Advantage
Upload floor plans and markup defects with colour-coded pins: Green (task completed), Amber (in progress), Red (awaiting sign-off), Blue (damaged asset). Filter by status, team member, or defect category in seconds. No other competitor, including Joblogic, offers this capability. For fire safety inspections, asbestos surveys, pest control, and facilities management, Live Drawing turns static reports into dynamic, visual evidence that clients understand immediately.
3. Fire Protection Depth: PAS 79 Compliance
BORIS’s dedicated Fire Risk Assessment module is PAS 79-1 and PAS 79-2 compliant, with automated deficiency identification, action assignment with deadline tracking, data synchronisation for re-inspections, and audit-ready action plan reports. Joblogic has no native fire stopping workflows. If you operate in fire safety or facilities management, BORIS eliminates the compliance gap.
4. Bespoke Templates at No Extra Cost
BORIS Professional includes three bespoke templates (custom forms tailored to your business) configured during a 14-day onboarding period, included in your subscription at no additional charge. Joblogic charges separately for custom forms beyond their standard templates. For businesses with specialised workflows (multi-utilities inspections, NHS assessments, bespoke client requirements), this cost difference adds up.
5. Freemium Model: Try Before You Buy
BORIS’s free tier lets field teams capture evidence—photos, measurements, defects—without subscription cost. Only when you want to unlock advanced features (CRM, advanced reporting, compliance dashboards) do you move to a paid tier. Joblogic offers no free entry point, meaning you’re committed to paid pricing immediately, even for a pilot or proof of concept.
6. 15 Modules Included in Professional Tier
No per-module upselling. Your Professional subscription includes: Live Drawing, Fire Risk Assessment (PAS 79), Fleet Management, Asset Management (NFC/QR tagging), CRM, Resource Planner, Planned Preventive Maintenance, Pest Control, Multi-Utilities, Timesheets, Health & Safety tracking, Stock Control, Pricing Configuration, Client Portal, and Documentation & Audit Reports. Joblogic’s pricing model is less transparent (request-a-quote), which typically signals per-module or tier-based upselling.
7. Independent Software Provider
BORIS has never been acquired by private equity. You have direct access to the development team, direct input into the product roadmap, and no acquisition risk. Your business is not subject to PE investment cycles or forced migration timelines. Joblogic, whilst a strong platform, operates within the private equity landscape, which can influence pricing, feature priorities, and long-term product direction.
Where Joblogic Wins
1. Broader Accounting Integrations
Joblogic integrates natively with Sage, QuickBooks, and Xero. BORIS currently integrates with Xero, making Joblogic the clear choice if your finance team is deeply embedded in Sage or QuickBooks workflows.
2. Larger UK Customer Base and Track Record
Joblogic has been operating longer in the general FSM market and claims a larger customer base. For organisations seeking the “safe bet” of an established, widely-adopted platform, this matters.
3. Strong Third-Party Integration Ecosystem
Joblogic’s longer tenure in the market has attracted a broader marketplace of third-party integrations. If you rely on niche integrations (specialised CRM systems, bespoke ERPs, regional accounting tools), Joblogic’s ecosystem may offer more options out of the box.
4. Mature General Job Scheduling
Both platforms excel at scheduling, but Joblogic’s broader customer base has refined their scheduling engine across more use cases. For businesses where scheduling efficiency is the primary driver (and compliance is secondary or non-existent), Joblogic’s deep scheduling features may offer a slight edge.
Compliance: Native vs Bolt-On—Why It Matters
This is the core decision point. When compliance is acquired (as Joblogic did by acquiring Clik): compliance features are layered on top of an existing architecture not designed for regulatory requirements; data may flow in one direction but not back; your team manages two systems; compliance remains a separate concern, not integrated into daily workflows.
When compliance is native (as BORIS built it from 2006): every feature, template, and workflow is designed to meet regulatory requirements; data flows in all directions—capture feeds compliance dashboards, dashboards feed action tracking, action tracking feeds audit reports; your team works in one system where compliance is inseparable from operations; evidence collection is automatic and compliance reporting is a natural output of normal work.
The killer question: Is compliance a box-ticking exercise you need to survive an audit, or is it the core of your business reputation and risk management? If it’s the latter—and for regulated industries, it must be—native compliance matters enormously.
Pricing Comparison
BORIS
- Free tier: Freemium mobile capture (no credit card required)
- Lite: £29.99 per user per month
- Professional: From £59.99 per user per month (volume discount to £14.99 at 250+ users)
- Enterprise: Custom pricing
- Setup: £0
- Cloud storage: £0 unlimited for all tiers
- Custom templates: 3 included free in Professional tier
Joblogic
- Free tier: None
- Pricing: Not publicly listed (request a quote)
- Custom forms: Available but typically at additional cost
- Typical positioning: Enterprise sales model, per-module or tiered pricing
Who Should Choose BORIS?
Choose BORIS if you operate in a regulated industry and compliance is non-negotiable:
- Fire safety and fire risk assessment (PAS 79 compliance)
- Pest control and invasive species management
- HVAC and utilities (gas, water, electricity inspections)
- Asbestos and hazardous materials surveying
- Construction and remediation (with health & safety compliance)
- Facilities management (especially public or healthcare)
- NHS trusts and healthcare providers
- Teams that value bespoke workflows without extra charges, a free tier to pilot before committing, independent software provider (no PE risk), and transparent volume-friendly pricing
Who Should Choose Joblogic?
- Compliance is secondary to scheduling efficiency, and you don’t operate in highly regulated industries
- Your finance team is embedded in Sage or QuickBooks and you need deep native integration
- You value a large established customer base and the confidence of widespread adoption
- You need broad third-party integrations out of the box
- Your primary need is job scheduling and dispatch, not compliance automation
Real Results with BORIS
Bradford Royal Infirmary NHS Trust cut fire risk assessment time from 5 days to 1 day using BORIS’s PAS 79-compliant FRA module. Trusted by NHS trusts nationwide for compliance workflows. Hundreds of pest control, utilities, facilities, and healthcare organisations rely on BORIS to prove their compliance daily.
Frequently Asked Questions
Is BORIS better than Joblogic?
There’s no universal “better.” It depends on your priorities: compliance-first organisations should choose BORIS; scheduling-first organisations may prefer Joblogic.
Can I migrate from Joblogic to BORIS?
Yes. BORIS’s team has experience migrating teams from other FSM platforms, including Joblogic. Contact the BORIS team to discuss data migration support.
Does BORIS integrate with Sage or QuickBooks?
BORIS currently integrates natively with Xero. Integration roadmaps for Sage and QuickBooks are under discussion. Check directly with the BORIS team for the latest updates and timelines.
Is BORIS suitable for large teams (100+ users)?
Absolutely. BORIS’s Professional tier includes volume pricing: at 250+ users, the per-user cost drops to £14.99 per month. Enterprise tier pricing is custom. Many BORIS customers operate teams of 200+.
How quickly can I go live with BORIS?
- Lite tier: Instant—create account and capture on day one
- Professional tier: 14 days with setup support (including bespoke template configuration, team onboarding, and compliance workflow training)
- Enterprise tier: Custom timeline, typically 4–8 weeks with dedicated implementation support
Does BORIS have a client portal?
Yes. BORIS’s Client Portal allows customers to track job progress, view invoices, and provide feedback—improving transparency and reducing inbound queries.
Summary: The Choice
| Choose BORIS | Choose Joblogic |
|---|---|
| Compliance is core to your business | Compliance is secondary |
| You want included bespoke templates | You’re comfortable paying per-module |
| You need Xero integration | You need Sage or QuickBooks |
| You want native compliance workflows | You want established general FSM |
| You value independent providers | You’re comfortable with PE-backed platforms |
| You want to start free and scale | You’re ready to pay from day one |
The decision is clear: if compliance is the foundation of your business, BORIS is built for you. If scheduling efficiency and broad integrations are your priority, Joblogic delivers.