Utilities Management Software UK | BORIS
One Platform for Multi-Utility Field Teams
Utilities field teams operate in chaos. A gas engineer arrives at a property with no record of previous work. Water meter installers duplicate surveys because history is scattered across multiple systems. Legionella records exist in binders that never make it back to the office. Civils crews have no visibility into whether a location has been excavated or surveyed before.
The results are costly: repeated site visits, missed upsell opportunities, compliance gaps, and angry customers who’ve already paid for a survey you’re repeating. Regulatory fines for incomplete legionella testing. Inefficient routing that burns diesel and payroll hours.
BORIS’s Multi-Utilities module is built for meter installation, asset management, and compliance tracking across gas, water, and electricity contracts. Live Drawing integrates with What3Words for pinpoint location accuracy—critical when field teams are navigating dense urban areas or rural properties.
Pre-built templates cover Meter Install, Gas Meter Exchange, Legionella Risk Assessment, and Civils surveys. Your engineers complete work once, capture it digitally, and the system becomes the single source of truth. The next engineer to visit that property has full context instantly.
Key Features for Utilities Contractors & Networks
| Feature | Included |
| Multi-utility asset tracking (gas, water, electric) | ✓ |
| Live Drawing with What3Words integration | ✓ |
| Meter install & exchange templates | ✓ |
| Legionella compliance scheduling | ✓ |
| Civils & excavation survey records | ✓ |
| Route optimisation for field teams | ✓ |
| Customer history at point of visit | ✓ |
| Offline capability for remote locations | ✓ |
What3Words Integration—Precise Location, First Time
Urban addresses are vague. Rural properties have no postcodes. BORIS integrates What3Words technology, allowing your engineer to capture exact coordinates tied to the job. This eliminates “wrong house” visits, accelerates response times, and creates irrefutable location records for compliance.
When a technician checks in at a location, BORIS shows all previous work—surveys, installations, maintenance—instantly. They can review context and confirm whether a new survey is needed, eliminating the duplication that costs teams thousands of wasted hours each year.
Pricing & Access
Start free with BORIS Freemium or go digital instantly with Lite from £29.99/user/month. Scale to Professional from £59.99/user/month for large field teams. All plans include offline access—critical when you’re visiting properties without signal.
Frequently Asked Questions
When a technician checks in at a location, BORIS shows all previous work—surveys, installations, maintenance. They can review context instantly and confirm whether a new survey is needed.
Yes. BORIS’s route planner shows all technicians, all jobs, and calculates efficient routes. Over time, this reduces mileage and payroll hours significantly.
BORIS schedules legionella risk assessments based on your compliance cycle. It alerts you when assessments are due and tracks results. You can generate regulatory reports instantly.